Privacy Policy

1. Introduction

At RadioPrep, we respect your privacy. This Privacy Policy explains how we handle the personal information you provide when using our services, including Prep Sheets and subscriptions. By using our services, you agree to the terms of this Privacy Policy.

2. Data We Collect

• Account information (name, email, username, password)
• Billing information (payment method, billing address, transaction history)
• Usage data (how you use our services, downloads, session data)
• Communications (support emails, inquiries, or feedback)

3. How We Use Your Data

• To provide and improve our services
• To process payments and manage subscriptions
• To communicate updates or support requests
• To comply with legal obligations
• To personalise your experience with relevant content and notifications

4. Data Sharing

We do not sell or rent your personal data. We may share limited data with third-party service providers for payment processing, email delivery, or analytics purposes. All third parties are required to protect your data in accordance with UK GDPR.

5. Data Retention

We retain your personal data only as long as necessary to provide services, fulfil legal obligations, resolve disputes, and enforce agreements. When no longer required, your data will be securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent at any time
• Request data portability

To exercise these rights, please contact us at the email below.

7. Data Security

We implement technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

8. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or on our website. Continued use of the service constitutes acceptance of any updates.

10. Contact

If you have any questions or requests regarding your personal data or this Privacy Policy, contact us at: contact@radioprepsheet.com.

11. Payment Processing with Stripe

We use Stripe, a secure third-party payment processor, to handle all payments and billing for RadioPrep services. When you make a payment, Stripe collects and processes your payment information, including your card details, billing address, and transaction data.

We do not store your full payment card details on our servers. Stripe complies with applicable payment regulations, including PCI-DSS standards, to ensure your data is protected. Your use of Stripe is also subject to their Privacy Policy.

By making a payment, you acknowledge and agree that your payment information will be shared with Stripe for processing purposes only.

12. Hosting Provider

RadioPrep’s website and data are hosted by Volteric Limited, a secure UK-based hosting provider. Volteric Limited processes and stores data on our behalf and implements appropriate technical and organisational measures to protect your information.

By using our services, you acknowledge that some of your personal data may be stored on Volteric Limited’s servers. Their security and privacy practices comply with UK data protection laws.